0191 378 6100

Business Support Manager


Business Support Manager


Full-time, Permanent (37.5 hours per week)

Do you want to be part of a successful family-owned business that has been helping to meet the changing needs of UK society since 1976? This role is working for one of the UK’s leading independently owned developers operating in Mining, Property and Housebuilding.

If you are highly organised, motivated and experienced in Business Support, looking for a new and exciting opportunity to work as part of our busy Admin team within our Mining department…we would love to hear from you.

Our Business Support Manager spends their time working between our Head Office and Thrislington Office/Plant Workshop based in Durham, with occasional travel to our Quarry site based in Newark.

Your job will be to assist in the achievement of business objectives by providing effective administrative support to the Managing Director, and the wider senior management team within the Mining department. The Business Support Manager is the first point of contact for internal and external enquiries to the Managing Director, email and calendar management, creating reports, taking accurate minutes in senior meetings and board preparation. The Business Support Manager leads a team of Site Administrators to effectively support the smooth running of day-to-day operations at our sites/offices. The Business Support Manager works in collaboration with the Site Administrators to support the Mining team with system improvements, capturing accurate data, providing administrative support for projects and initiatives, and striving towards continuous improvement and new ways of working.

  • Admin Team
  • Mining Team

The majority of your time will be in County Durham. You’ll work between the Thrislington office and Head Office. There will be a requirement for you to travel to other offices or site locations occasionally.


  • Ability to build and maintain excellent working relationships
  • Previous experience managing a small team of administrators
  • Wealth of admin experience and proficiency in Microsoft Office packages, including Word, Excel, PowerPoint, Outlook and Teams
  • Previous experience with system improvements and streamlining processes


  • Business Admin Qualification
  • Previous experience of facilities management/office management
  • Experience of auditing procedures
  • Experience working in a fast-paced and project-centric environment with multiple priorities

Personal Qualities/Competencies

  • Ability to handle confidential and sensitive information with absolute discretion
  • Professionalism and ability to interact effectively with a variety of internal and external stakeholders
  • Well organised, efficient and meticulous
  • Ability to handle conflicting priorities and work calmly under workload pressure
  • Be an active team player, supporting the team and providing encouragement
  • Ability to manage own workload and your time effectively
  • A proactive and positive can-do attitude
  • A self-starter, with the willingness to continually develop professional skills
  • Resilient to change
  • Flexible & responsive
  • Comfortable with travelling to various sites/office locations as and when required
  • Excellent attention to detail

Employee Benefits:

  • 33 days annual leave per year including bank holidays increasing with length of service
  • Offices and sites close between Christmas and New Year
  • Annual bonus scheme (up to 10% of annual salary)
  • Pension scheme with employee and employer contributions
  • EV car scheme
  • Free parking available at all offices and sites.
  • Discounted local gym
  • Employee Assistance Programme (EAP)
  • Health cash plan
  • Cycle2Work scheme
  • Generous life assurance scheme
  • Discounts are available via our online benefits portal, including money off at supermarkets, high street retailers, eating out, the cinema and days out at various attractions

APPLY TODAY by using the form below, or send your CV and covering letter detailing your relevant experience to: applications@banksgroup.co.uk

Sometimes we close a job early, so don’t delay or you might miss out!

Interviews will comprise of a face-to-face interview at our Head Office based in Durham, followed by a coffee chat with the Managing Director of Mining.

Apply for this position

Please fill in your details and a member from the team will be in contact with you shortly.

"*" indicates required fields

Accepted file types: pdf, docx, doc, Max. file size: 50 MB.
Accepted file types: pdf, docx, doc, Max. file size: 50 MB.