Careers

Back to Careers

FIELD SERVICE ENGINEER – HEAVY PLANT

Field based

£ Competitive

Banks Plant Solutions provides plant and equipment service, maintenance and management for the businesses across the North East of England, Cumbria and North Yorkshire.

As part of The Banks Group, Banks Plant Solutions benefits from more than 40 years’ experience owning, maintaining and managing a diverse fleet of heavy plant, construction and ancillary equipment.

We employ our ‘maintenance with care’ ethos, thorough high-quality plant maintenance, to a wide range of industries and sectors. We have an experienced and skilled mobile plant and equipment engineering team have extensive experience with many original equipment manufacturers’ machinery including Caterpillar, Komatsu, Volvo, and JCB. Our team regularly work on equipment ranging from large 500 tonne hydraulic excavators to small ancillary plant.

EMPLOYEES BENEFIT FROM:

• Continuing professional development, including training opportunities
• Generous annual leave increasing with length of service, plus public holidays
• Commercial vehicle
• Company pension scheme
• Discretionary bonus
• Health and wellbeing discount
• New car discounts with certain dealerships

THE OPPORTUNITY:

The Field Service Engineer 3 (FSE3) will support internal and external customers by servicing,
repairing, and diagnosing systems and components on all types of mobile and static plant but
will specialise in heavy mobile plant equipment.

KEY DUTIES & RESPONSIBILITIES:

1. Perform repairs and assigned preventative maintenance services.
2. Perform under own self esteem all inspections, diagnosis, and repair of power -train,
electrical and hydraulic systems on plant equipment, such as dozers, Rigid OHT,
large excavators, ADT’s, processing equipment etc.
3. Complete required paperwork utilising business supplied equipment and software
program associated with repairing equipment, documenting parts usage, and
accounting for repair times.
4. Provide Leadership and assistance to the Field service engineering team, ensuring
they achieve their own key duties, responsibilities, and development.
5. Conduct safety checks on vehicles and equipment.
6. Support for emergency breakdowns that may take place on internal and external
customer sites.

DELIVERABLES:

• Maximise billable hours
• Maximise engineer repair efficiency
• Maximise productivity
• Minimise work order recalls
• Ensure Unused part returns
• Maintain Van Inventory stock accuracy
• Deliver customer service excellence
• Report near miss and risk observations
• Zero RIDDOR and Zero LOST TIME INCIDENT

WORKING ENVIRONMENT:

The Field Service Engineer3 will spend most of their working day visiting both BPS internal
customers and external customers at their operations and any other associated work areas.
There will be a requirement to travel to these locations across the UK. The role involves direct
contact with new and existing customers and clients. Work cycle periods will be driven by
planned KPI delivery timetables and business review meetings.

REQUIRED SKILLS, EDUCATION & QUALIFICATIONS:

Applications are invited from candidates who are NVQ 3 qualified in mechanical engineering.

Experience of working with heavy plant equipment in all product ranges and systems is essential to the success of this position.

It would be desirable, but not essential, if you have internal and external customer interaction.

PERSONAL QUALITIES/COMPETENCIES:
• Natural Leader
• Problem solver and Results orientated
• Assertive and Influential
• Adaptive and flexible in approach
• Compliant
• Organised and self-disciplined
• Safety and environmentally awareness
• Initiative and motivation
• Capable of following instruction and directions given in all formats
• First-rate concentration and focus
• Exceptional mechanical knowledge, experience and dexterity
• Attention to detail and quality of work
• Effective communicator using all formats and the communication devices issued.

IMPORTANT DATES:

The deadline for applications is Friday 10 September 2021.

To apply please send a curriculum vitae and covering letter detailing your relevant experience to: Human Resources, The Banks Group, Inkerman House, St John’s Road, Meadowfield, Durham, DH7 8XL, or by email to: applications@banksgroup.co.uk

For further information contact The Banks Group Human Resources Department on 0191 378 6100.

All appointments are subject to references, right to work documentation and a pre commencement medical.
The Banks Group is committed to equality of opportunity.

Other current vacancies

Apply for this position







Upload your CV from:

Registered office: Inkerman House, St John's Road, Meadowfield, Durham, DH7 8XL

Registered in England number 2267400. VAT registration number 569 3236 14

© 2021 Banks Group. All rights reserved.